Refund & Return Policy

Refund & Return Policy

Travel Duty Free Cigs aims to provide reliable products and customer support.

Due to the nature of tobacco-related products, returns may be limited for safety and product integrity reasons.

Order Cancellation

Cancellation requests must be submitted before order processing begins.

Once an order has entered fulfillment, cancellation may not be available.

Damaged or Incorrect Orders

If you receive:

• Damaged products
• Incorrect products
• Missing items

Please contact us within:

7 days after delivery

Provide:

• Order number
• Photos
• Description of the issue

Our team will review the request and provide an appropriate solution.

Contact

Travel Duty Free Cigs

Email:

Chinagarden03@outlook.com